![]() That account held his only copy of his thesis. And of course, this was a free account (Hotmail, if memory serves), so there was no hope of help.Ĭalling it a “problem” doesn’t do the situation justice. He’d been hacked, and all the recovery methods were failing. Something had happened to his online account, and he could no longer access it. ![]() In the early years of Ask Leo!, I received a plea from an overseas graduate student working on his master’s thesis. Ever.Īnd yet it does, over and over again. If that would result in serious data loss for you, that’s a problem.Īnd again, it doesn’t need to happen. Without warning, without recovery, just … gone. The one you use most, perhaps the one you’re traveling with, the one that has your work on it. Apparently, significant work would be lost.Īgain, this doesn’t need to happen. I was traveling recently when a colleague mentioned that should her laptop fail or be lost, it would be a serious problem.
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